Airport Passenger Services Specialist

Menzies Aviation LATAM; Houston (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Menzies Aviation LATAM in Houston is seeking a passenger services agent to help travelers and their belongings reach their destinations safely and efficiently.

You will perform check-ins, designate seats, verify documents, issue boarding passes, match manifests, and assist with government requirements while working indoors and outdoors in all weather, with flexible shifts including weekends.

This role requires physical stamina, good communication, and strict adherence to safety policies.

Qualifications

• Must be at least 18 years of age.
• Possess/maintain a valid Driver’s License and other FAA required identification/seals.
• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is indoors and outdoors – must be comfortable working in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.

Skills

English proficiency

Job description

Menzies Aviation LATAM in Houston is seeking a passenger services agent to help travelers and their belongings reach their destinations safely and efficiently.

You will perform check-ins, designate seats, verify documents, issue boarding passes, match manifests, and assist with government requirements while working indoors and outdoors in all weather, with flexible shifts including weekends.

This role requires physical stamina, good communication, and strict adherence to safety policies.