Passenger Service Supervisor — Airport Operations Leader

Ultipro; Denver (CO); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401K Savings Plan

Employee Assistance Program

Pet Discount Coverage

Pet Insurance Plan

Uniform Provided

Bus/Train voucher or airport parking

Job summary

Menzies Aviation is seeking a Passenger Service Supervisor to lead the fast-paced airport passenger service environment, ensuring quality service, ticketing, check-in processing, and baggage handling for all travelers.

The role requires leadership, shift supervision, and hands-on mentoring while adhering to uniform guidelines and company standards. On-site position with benefits and competitive hourly pay.

Qualifications

• Proven ability to deliver exceptional passenger service.
• Experience coordinating check-in, reservations and baggage handling.
• Strong communication and leadership skills for shift briefings.

Responsibilities

• Deliver exceptional passenger service and resolve complaints promptly.
• Oversee passenger service operations including scheduling and performance.
• Manage operational logistics such as doors, weight/balance and labels.
• Provide training and mentorship to staff according to standards.

Skills

Customer service

Leadership

Logistics coordination

Shift management

Communication

Education

High school diploma

Job description

Menzies Aviation is seeking a Passenger Service Supervisor to lead the fast-paced airport passenger service environment, ensuring quality service, ticketing, check-in processing, and baggage handling for all travelers.

The role requires leadership, shift supervision, and hands-on mentoring while adhering to uniform guidelines and company standards. On-site position with benefits and competitive hourly pay.