PASSENGER SERVICE AGENT (International)

Huntleigh USA CORPORATION; Austin (TX); On-site; USD 18,184 - 25,898; Full time

Job summary

Huntleigh USA Corporation is now hiring Passenger Service Agents in Austin, TX. This role offers immediate hire with flexible shifts including full-time and part-time options.

Responsibilities include providing a hospitable experience for passengers, coordinating with airline agents, and ensuring compliance with TSA requirements. Strong customer service skills and flexibility in schedule are essential for success.

Qualifications

• Strong customer service skills required.
• Dependability and willingness to work flexible shifts a must.

Responsibilities

• Provide customers with a hospitable experience.
• Assist passengers in and out of wheelchairs.
• Safely transport passengers throughout airport locations.
• Deliver exceptional customer service.
• Coordinate with dispatch and airline gate agents.

Skills

Strong customer service skills

Ability to work in a fast-paced airport environment

Dependability and strong work ethic

Willingness to work flexible schedules

Job description

NOW HIRING – PASSENGER SERVICE AGENT

Job Location: AUSTIN, TX 78719

Salary Range: $16.00 - $16.00 Hourly

Status: International | Full-Time & Part-Time Shifts Available

Start Date: Immediate Hire

Job Responsibilities

• Provide customers with a hospitable experience while maintaining a professional demeanor
• Assist passengers in and out of wheelchairs (as needed)
• Safely transport passengers throughout airport locations as requested
• Provide general information and directions to passengers
• Deliver exceptional customer service to passengers, staff, and the general public
• Coordinate with dispatch and airline gate agents for passenger assistance assignments
• Comply with all TSA checkpoint screening requirements and procedures
• Complete incident reports for accidents or unusual occurrences
• Update and maintain wheelchair logs to track passenger trips
• Perform other duties as assigned

Available Shifts (8-hour shifts)

• 8:00 AM – 4:30 PM
• 10:00 AM – 6:30 PM
• 12:00 PM – 7:30 PM
• 2:00 PM – 9:30 PM
• 5:00 PM – Last Flight (may vary between 12:00 AM – 2:00 AM)

What We’re Looking For

• Strong customer service skills
• Ability to work in a fast-paced airport environment
• Dependability and strong work ethic
• Willingness to work flexible schedules, including evenings and late nights
• For international candidates, must be able to successfully pass a Department of Homeland Security background check