PASSENGER SERVICE AGENT (Domestic)

Huntleigh USA CORPORATION; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Huntleigh USA in Austin, TX is seeking a Passenger Service Agent to help travelers in a busy airport environment. You will assist passengers, including wheelchair support, and provide clear directions while maintaining professionalism.

The role requires strong customer service skills, reliability, and the ability to work flexible hours including evenings and late nights. Immediate hire and various 8-hour shifts available.

Qualifications

• Strong customer service skills.
• Ability to work in a fast-paced airport environment.
• Willingness to work flexible schedules, including evenings and late nights.

Responsibilities

• Provide customers with a hospitable experience while maintaining a professional demeanor
• Assist passengers in and out of wheelchairs (as needed)
• Safely transport passengers throughout airport locations as requested
• Provide general information and directions to passengers
• Deliver exceptional customer service to passengers, staff, and the general public
• Coordinate with dispatch and airline gate agents for passenger assistance assignments
• Comply with all TSA checkpoint screening requirements and procedures
• Complete incident reports for accidents or unusual occurrences
• Update and maintain wheelchair logs to track passenger trips
• Perform other duties as assigned

Skills

Customer service

Job description

Job Details

Location: AUSTIN TX - AUSTIN, TX 78719

Salary Range: $14.00 - $14.00 Hourly

Position: Passenger Service Agent

Company: Huntleigh USA

Pay Rate: $14.00 per hour

Status: Domestic & Full-Time & Part-Time Shifts Available

Start Date: Immediate Hire

Job Responsibilities

• Provide customers with a hospitable experience while maintaining a professional demeanor
• Assist passengers in and out of wheelchairs (as needed)
• Safely transport passengers throughout airport locations as requested
• Provide general information and directions to passengers
• Deliver exceptional customer service to passengers, staff, and the general public
• Coordinate with dispatch and airline gate agents for passenger assistance assignments
• Comply with all TSA checkpoint screening requirements and procedures
• Complete incident reports for accidents or unusual occurrences
• Update and maintain wheelchair logs to track passenger trips
• Perform other duties as assigned

Available Shifts (8‑hour shifts)

• 8:00 AM – 4:30 PM
• 10:00 AM – 6:30 PM
• 12:00 PM – 7:30 PM
• 2:00 PM – 9:30 PM
• 5:00 PM – Last Flight (may vary between 12:00 AM – 2:00 AM)

What We’re Looking For

• Strong customer service skills
• Ability to work in a fast‑paced airport environment
• Dependability and strong work ethic
• Willingness to work flexible schedules, including evenings and late nights

Apply Today

If you are ready to start a rewarding role in airport operations, apply now and join a team dedicated to helping passengers travel safely and comfortably.