PASSENGR SERVICES AGENT (Part Time)

Huntleigh USA CORPORATION; Huntsville (AL); On-site; USD 19,000 - 21,000; Part time

Job summary

Huntleigh USA Corporation is seeking dependable, customer-focused individuals to join our team as Part-Time Passenger Services Agents at Huntsville International Airport (HSV). As a Passenger Services Agent, you will assist airline passengers, provide directions, and ensure a safe, efficient airport experience.

The role requires excellent customer service, reliability, and the ability to work in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced airport environment.
• Reliable attendance and punctuality.
• Ability to stand, walk, and remain active during shifts.
• Must pass background and security screening.
• Experience in customer service/airline/hospitality preferred but not required.

Responsibilities

• Provide professional and courteous customer service to airline passengers.
• Assist passengers with airport and airline service needs.
• Provide directions and general information to passengers.
• Assist passengers who may require additional support or accommodations.
• Maintain a professional appearance and positive attitude.
• Communicate effectively with passengers, airline personnel, airport staff, and management.
• Follow all policies and procedures.
• Maintain a clean, safe, and orderly work environment.
• Complete required documentation and other assigned duties accurately.
• Respond appropriately to changing passenger and operational needs.

Skills

Customer service

Professional appearance

Independent work

Team player

Fast-paced environment

Attendance & punctuality

Physical stamina

Background checks

English proficiency

Hospitality experience preferred

Education

High School Diploma or equivalent

Job description

Job Details

Job Location: HUNTSVILLE AL - HUNTSVILLE, AL 35824
Salary Range: $14.50 - $14.50 Hourly
Passenger Services Agent – Part-Time

Company: Huntleigh USA Corporation
Location: Huntsville International Airport (HSV)
Position: Passenger Services Agent – Part-Time
Pay Rate: $14.50 per hour

Position Summary

Huntleigh USA Corporation is seeking dependable and customer-focused individuals to join our team as Part-Time Passenger Services Agents at Huntsville International Airport (HSV).

The Passenger Services Agent is responsible for providing professional assistance to airline passengers while helping ensure a safe, efficient, and positive airport experience. This position requires excellent customer service, professionalism, reliability, and the ability to work effectively in a fast-paced airport environment.

Essential Duties and Responsibilities

• Provide professional and courteous customer service to airline passengers.


• Assist passengers with airport and airline service needs.


• Provide directions and general information to passengers.


• Assist passengers who may require additional support or accommodations.


• Maintain a professional appearance and positive attitude while representing Huntleigh USA and our airline partners.


• Communicate effectively with passengers, airline personnel, airport staff, and management.


• Follow all company, airline, airport, and security policies and procedures.


• Maintain a clean, safe, and orderly work environment.


• Complete required documentation and other assigned duties accurately.


• Respond appropriately to changing passenger and operational needs.


• Perform other related duties and responsibilities that are reasonably associated with the position and assigned based on business and operational needs.

Qualifications

• Excellent customer service and communication skills.


• Professional appearance and demeanor.


• Ability to work independently and as part of a team.


• Ability to work in a fast-paced airport environment.


• Reliable attendance and punctuality are required.


• Ability to stand, walk, and remain active throughout the work shift, with or without reasonable accommodation.


• Must be able to successfully complete all required background and security screening.


• Previous customer service, airline, airport, or hospitality experience is preferred but not required.

Available Shifts

• 1:00 PM – 9:30 PM


• 4:00 PM – Close

Part-time positions available.

Interview and Hiring Information

In-person interviews are being conducted, with on-the-spot job offers available for qualified candidates.

Qualified candidates are encouraged to attend an in-person interview and be prepared to discuss their availability, experience, and qualifications.

Join the Huntleigh USA team and become part of the team helping provide exceptional passenger service at Huntsville International Airport.

Qualifications

• High School Diploma or equivalent may be required in some locations.


• Must have reliable transportation


• Ability to read, writes, speak, and follow verbal and written instructions in English.


• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements.