PASSENGER ASSISTANT (PART TIME)

Huntleigh USA Corporation; Virginia (MN); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive hourly pay

Flexible part-time schedules

Paid training

Career growth opportunities

Airport environment experience

Job summary

Huntleigh USA is hiring a Part-Time Passenger Assistant (Wheelchair Agent) at Washington Dulles International Airport. You will provide safe, courteous wheelchair assistance and exceptional customer service to airline passengers needing mobility support.

The role requires standing/walking for long periods, lifting up to 75 pounds, and a background in customer service with English proficiency. Training and weekend/holiday shifts are common, with TSA compliance and logs to maintain.

Qualifications

• High School Diploma or equivalent (may be required at some locations).
• Reliable transportation is required.
• Ability to read, write, speak, and understand English.
• Excellent customer service and communication skills.
• Ability to work weekends, holidays, and flexible schedules as needed.
• Must successfully pass a pre-employment drug and alcohol screening (DOT or Non-DOT) and participate in random testing requirements.

Responsibilities

• Safely transport passengers to and from airport gates, terminals, baggage claim, and other designated locations.
• Assist passengers with mobility needs while providing exceptional customer service.
• Provide directions, answer questions, and assist travelers with general airport information.
• Maintain a friendly, professional, and positive attitude when interacting with passengers, airline personnel, and the public.
• Coordinate assignments with dispatchers and airline gate agents.
• Comply with all Transportation Security Administration (TSA) security procedures and checkpoint requirements.
• Complete wheelchair usage logs and incident reports accurately and promptly.
• Remain alert to safety hazards and maintain a safe working environment at all times.

Skills

Customer service

Communication

English proficiency

Flexibility

Reliability

Drug screening

Education

High School Diploma

Job description

Job Details

Job Location: DULLES VA - DULLES, VA 20166

Salary Range: $17.13 - $17.13 Hourly

NOW HIRING: Part-Time Passenger Assistant (Wheelchair Agent)

Company: Huntleigh USA

Location: Washington Dulles International Airport (IAD)

Pay Rate: $17.13 per hour

Available Shifts

• 5:00 PM - 11:00 PM
• One Position Available: 2:30 PM - 7:30 PM

Join the Huntleigh USA team and make a difference by providing exceptional customer service to airline passengers who require wheelchair assistance. If you enjoy helping others, working in a fast-paced airport environment, and being part of a professional team, we'd love to hear from you!

Position Summary

As a Passenger Assistant, you will provide safe, courteous, and reliable wheelchair assistance to airline passengers who require mobility support. You will play an essential role in delivering outstanding customer service while ensuring passengers reach their destinations safely and comfortably.

Essential Duties & Responsibilities

• Safely transport passengers to and from airport gates, terminals, baggage claim, and other designated locations.


• Assist passengers with mobility needs while providing exceptional customer service.


• Provide directions, answer questions, and assist travelers with general airport information.


• Maintain a friendly, professional, and positive attitude when interacting with passengers, airline personnel, and the public.


• Coordinate assignments with dispatchers and airline gate agents.


• Comply with all Transportation Security Administration (TSA) security procedures and checkpoint requirements.


• Complete wheelchair usage logs and incident reports accurately and promptly.


• Remain alert to safety hazards and maintain a safe working environment at all times.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.


• Frequently lift, squat, bend, stoop, and push wheelchairs.


• Ability to lift, carry, and/or support up to 75 pounds.


• Work both indoors and outdoors in varying weather conditions.

Qualifications

• High School Diploma or equivalent (may be required at some locations).


• Reliable transportation is required.


• Ability to read, write, speak, and understand English.


• Excellent customer service and communication skills.


• Ability to work weekends, holidays, and flexible schedules as needed.


• Must successfully pass a pre-employment drug and alcohol screening (DOT or Non-DOT, as applicable) and participate in random testing requirements.

Why Join Huntleigh USA?

• Competitive hourly pay


• Flexible part-time schedules


• Paid training


• Opportunities for career growth and advancement


• Work in an exciting airport environment


• Be part of a team committed to delivering exceptional passenger service

About Huntleigh USA

Established in 1992, Huntleigh USA provides aviation support and security services to commercial and private aviation clients nationwide. Our services include wheelchair assistance, baggage handling, aircraft cleaning, passenger screening support, aircraft security, janitorial services, skycap services, and a variety of aviation-related operations. We are committed to delivering exceptional service while maintaining the highest standards of safety, professionalism, and customer care.

Qualifications

• High School Diploma or equivalent may be required in some locations.


• Must have reliable transportation


• Ability to read, writes, speak, and follow verbal and written instructions in English.


• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements