Passenger Landside Ops Agent – Customer Service Pro

Airportworker; Herndon (VA); On-site; USD 28,929; Full time

Job summary

An airport operations company in Herndon is seeking a Landside Operations Agent to provide exceptional customer service and ensure safety protocols. The successful candidate will conduct regular inspections, support emergency responses, and assist with passenger compliance with TSA and FAA regulations. Qualifications include a high school diploma and one year of customer service experience, preferably in the aviation sector. The position offers a competitive rate of $21.00 per hour.

Qualifications

• One year of aviation-related customer service experience.
• High school diploma or equivalent is required.
• Must pass security clearance and drug testing.

Responsibilities

• Perform regular security inspections of airport facilities.
• Support landside emergency responses.
• Assist in ensuring compliance with TSA and FAA regulations.

Skills

Aviation-related customer service experience

Strong customer service skills

Verbal communication

Education

High school diploma or equivalency

Tools

Valid driver's license

Job description

An airport operations company in Herndon is seeking a Landside Operations Agent to provide exceptional customer service and ensure safety protocols. The successful candidate will conduct regular inspections, support emergency responses, and assist with passenger compliance with TSA and FAA regulations. Qualifications include a high school diploma and one year of customer service experience, preferably in the aviation sector. The position offers a competitive rate of $21.00 per hour.