Passenger Experience Specialist – Transit & Charter

WeDriveU, Inc.; Naples (FL); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with employer match

Paid holidays

Paid time off

Zusammenfassung

WeDriveU, Inc. is seeking a Customer Service Representative to act as a liaison between customers and the company, delivering a world-class experience via phone, email, and chat.

You will assist with service requests, changes, and inquiries while ensuring accurate quotations and contributing to revenue goals. Qualified candidates have high school completion, customer service experience in a call center, and strong communication and problem-solving abilities.

Qualifikationen

• Experience in a contact/call center environment.
• Excellent written and verbal communication.
• Strong problem-solving and interpersonal skills.

Aufgaben

• Act as liaison between customer and company.
• Provide world-class customer experience via phone/email/chat.
• Assist customers with service requests, changes, cancellations, and other queries.
• Resolve issues via phone/email/chat and follow up with leads.

Kenntnisse

Customer service

Communication

Problem solving

Computer literacy

Time management

Bilingual English/Spanish

Ausbildung

High School diploma or equivalent

Jobbeschreibung

WeDriveU, Inc. is seeking a Customer Service Representative to act as a liaison between customers and the company, delivering a world-class experience via phone, email, and chat.

You will assist with service requests, changes, and inquiries while ensuring accurate quotations and contributing to revenue goals. Qualified candidates have high school completion, customer service experience in a call center, and strong communication and problem-solving abilities.