PASSENGER ASSISTANT

Huntleigh USA Corporation; Virginia (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

Huntleigh USA Corporation is seeking a Wheelchair Agent at Dulles, VA, for immediate consideration. The role involves assisting passengers with mobility needs, coordinating with dispatch, and ensuring safety and compliance with TSA procedures.

The position requires the ability to lift up to 75 pounds, a High School Diploma or GED, reliable transportation, and the ability to pass a drug test. The role emphasizes professional appearance and adherence to uniform standards.

Qualifications

• Ability to read, write, speak, and follow verbal and written instructions in English.
• Must have reliable transportation.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing.

Responsibilities

• Transport passengers safely to and from required locations and stay alert to hazards.
• Provide special assistance, information, and directions to passengers to ensure positive relations.
• Project a positive, friendly image when interacting with passengers, airlines staff, and the public.
• Coordinate with dispatcher and gate agents for wheelchair-assisted passengers.
• Comply with TSA checkpoint screening requirements and processes.
• Complete incident reports for accidents or unusual events while transporting passengers.
• Complete wheelchair logs to document pushes.

Skills

English proficiency

Reliable transportation

Education

High School Diploma or GED

Job description

Job DetailsJob Location: DULLES, VA 20166Wheelchair Agent with IMMEDIATE CONSIDERATION!

PRIMARY DUTIES AND RESPONSIBILITIES:

• Transport passengers safely to and from required locations remaining alert to potential hazards which may cause an accident.
• Provide special assistance, general information, and directions to passengers as necessary in order to provide positive passenger relations.
• Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the general public.
• Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers.
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes.
• Complete incident reports for accidents and out of the ordinary events while transporting passengers.
• Complete wheelchair logs to document pushes.

PHYSICAL REQUIREMENTS:

• Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift.
• Must be able to lift, carry, and/or hold 75 pounds or more.

KNOWLEDGE, SKILLS, AND ABILITIES:

• If over 18 a High School Diploma, GED or equivalent may be required in some locations.
• Must have reliable transportation
• Ability to read, write, speak, and follow verbal and written instructions in English.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements.

APPEARANCE:

• Maintain a neat, well groomed, professional image at all times.
• Meet uniform standards as required
• No facial piercings
• No tattoos below the wrist or above the neck.

Qualifications