PAS Registration Coordinator EOW/EOH Nights

The General Hospital Corporation; Salem (MA); Presencial; USD 27.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Descripción de la vacante

Mass General Brigham is seeking a patient registration professional to oversee the collection of demographic and insurance information and coordinate admissions with care teams.

The role requires strong knowledge of insurance verification, billing procedures, and staff supervision, with a focus on delivering excellent patient experiences in a fast-paced environment.

Formación

• Experience in healthcare registration or patient accounts.
• 3-5 years of experience in a healthcare setting.
• Strong knowledge of insurance verification and billing procedures.
• Excellent communication and interpersonal abilities.
• Leadership and supervisory capabilities.

Responsabilidades

• Coordinate and oversee the patient registration process, ensuring timely and accurate collection of patient information.
• Verify insurance coverage for patients and ensure accurate and complete documentation of insurance information.
• Coordinate patient admissions with healthcare providers and staff.
• Provide financial counseling to patients explaining coverage, billing, and payment options.
• Support a team of registration staff with training and guidance.
• Ensure compliance with healthcare regulations, including privacy laws.

Conocimientos

Healthcare registration processes

Insurance verification

Billing procedures

Leadership & supervision

Communication skills

Attention to detail

EHR systems

Educación

High School Diploma or Equivalent

Bachelor's Degree in related field preferred

Herramientas

Registration software

Electronic Health Records (EHR)

Descripción del empleo

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for overseeing the patient registration process, ensuring accurate and efficient collection of patient demographic and insurance information

Does this position require Patient Care?

No

Essential Functions

• Coordinate and oversee the patient registration process, ensuring timely and accurate collection of patient information.
• Verify insurance coverage for patients and ensure accurate and complete documentation of insurance information.
• Coordinate patient admissions in collaboration with healthcare providers, nurses, and other relevant staff.
• Provide financial counseling to patients, explaining insurance coverage, billing processes, and payment options.
• Provide support to a team of registration staff, providing guidance, training, and support.
• Ensure compliance with relevant healthcare regulations, including privacy laws.

Qualifications

Education

• High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Experience

• Experience in healthcare registration or patient accounts. 3-5 years required

Knowledge, Skills and Abilities

• Knowledge of healthcare registration processes, insurance verification, and billing procedures.
• Strong leadership and supervisory skills, with excellent communication and interpersonal abilities.
• Attention to detail and accuracy in gathering and documenting patient information.
• Problem-solving and analytical skills to address registration issues and resolve patient concerns.
• Proficiency in using healthcare software systems, electronic health records, and registration software.
• Commitment to providing exceptional customer service and ensuring a positive patient experience.

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

8

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

Company Description

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 19