PAS Registration Coordinator

Mass General Brigham - Salem Hospital; Salem (MA); Presencial; USD 27 000 - 39 000; Tempo integral

Resumo da oferta

Mass General Brigham is seeking a patient registration supervisor to oversee the admission and registration process at the North Shore Medical Center site. The role ensures accurate collection of patient demographics and insurance information while coordinating admissions with clinicians and admitting staff.

The position requires leadership and strong communication to guide a team of registration specialists, verify coverage, explain billing options, and maintain privacy compliance.

Qualificações

• Education: High School Diploma or equivalent required; Bachelor's in related field preferred.
• Experience: 3-5 years in healthcare registration or patient accounts.
• Knowledge: familiarity with healthcare registration, insurance verification, and billing processes.

Responsabilidades

• Oversee patient registration process for timely and accurate collection of patient information.
• Verify insurance coverage and document information accurately.
• Coordinate patient admissions with healthcare providers and staff.
• Provide financial counseling on insurance, billing, and payment options.
• Support and train a team of registration staff; provide guidance.
• Ensure compliance with privacy laws and healthcare regulations.

Conhecimentos

Leadership

Supervisory

Communication

Attention to detail

Problem solving

EHR

Registration software

Formação académica

High School Diploma or equivalent

Bachelor's degree related field preferred

Ferramentas

Electronic Health Records (EHR)

Registration software

Descrição da oferta de emprego

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Summary

Job Summary

Responsible for overseeing the patient registration process, ensuring accurate and efficient collection of patient demographic and insurance information

Does this position require Patient Care? No

Essential Functions

• Coordinate and oversee the patient registration process, ensuring timely and accurate collection of patient information.
• Verify insurance coverage for patients and ensure accurate and complete documentation of insurance information.
• Coordinate patient admissions in collaboration with healthcare providers, nurses, and other relevant staff.
• Provide financial counseling to patients, explaining insurance coverage, billing processes, and payment options.
• Provide support to a team of registration staff, providing guidance, training, and support.
• Ensure compliance with relevant healthcare regulations, including privacy laws.

Qualifications

Education

High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? Yes

Experience

Experience in healthcare registration or patient accounts. 3-5 years required

Knowledge, Skills And Abilities

• Knowledge of healthcare registration processes, insurance verification, and billing procedures.
• Strong leadership and supervisory skills, with excellent communication and interpersonal abilities.
• Attention to detail and accuracy in gathering and documenting patient information.
• Problem-solving and analytical skills to address registration issues and resolve patient concerns.
• Proficiency in using healthcare software systems, electronic health records, and registration software.
• Commitment to providing exceptional customer service and ensuring a positive patient experience.

Additional Job Details (if applicable)

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.