PAS Registration Coordinator EOW/EOH Nights

3200 North Shore Medical Center, Inc.; Salem (MA); Presencial; USD 27 000 - 39 000; Tempo integral

Resumo da oferta

Mass General Brigham is seeking a Patient Registration Coordinator to oversee the patient registration process, ensuring accurate collection of demographic and insurance information. Responsibilities include verifying insurance, coordinating admissions, and providing financial counseling to patients.

The role requires a High School Diploma or equivalent, with a Bachelor's degree preferred and 3–5 years in healthcare registration.

Qualificações

• Experience in healthcare registration or patient accounts.
• 3–5 years of experience in healthcare registration.
• Ability to supervise and guide registration staff.
• Strong knowledge of privacy regulations and patient data handling.

Responsabilidades

• Coordinate and oversee the patient registration process to ensure timely, accurate data collection.
• Verify insurance coverage and document insurance information accurately.
• Coordinate patient admissions with healthcare providers and staff.
• Provide financial counseling on insurance coverage, billing processes, and payment options.
• Support and train a team of registration staff with guidance and oversight.
• Ensure compliance with privacy laws and relevant healthcare regulations.

Conhecimentos

Healthcare registration processes

Insurance verification

Billing procedures

Leadership and supervision

Communication and interpersonal skills

Attention to detail

Problem-solving and analytics

Electronic health records (EHR)

Registration software proficiency

Formação académica

High School Diploma or equivalent

Bachelor’s degree preferred

Experience in lieu of degree accepted

Descrição da oferta de emprego

Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for overseeing the patient registration process, ensuring accurate and efficient collection of patient demographic and insurance information. Does this position require Patient Care? No

Essential Functions

• Coordinate and oversee the patient registration process, ensuring timely and accurate collection of patient information.
• Verify insurance coverage for patients and ensure accurate and complete documentation of insurance information.
• Coordinate patient admissions in collaboration with healthcare providers, nurses, and other relevant staff.
• Provide financial counseling to patients, explaining insurance coverage, billing processes, and payment options.
• Provide support to a team of registration staff, providing guidance, training, and support.
• Ensure compliance with relevant healthcare regulations, including privacy laws.

Education

High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

Experience Experience in healthcare registration or patient accounts. 3-5 years required

Knowledge, Skills and Abilities

• Knowledge of healthcare registration processes, insurance verification, and billing procedures.
• Strong leadership and supervisory skills, with excellent communication and interpersonal abilities.
• Attention to detail and accuracy in gathering and documenting patient information.
• Problem-solving and analytical skills to address registration issues and resolve patient concerns.
• Proficiency in using healthcare software systems, electronic health records, and registration software.
• Commitment to providing exceptional customer service and ensuring a positive patient experience.

Additional Job Details

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occapilly (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Work Details

• Remote Type: Onsite
• Work Location: 81 Highland Avenue
• Scheduled Weekly Hours: 8
• Employee Type: Regular
• Work Shift: Night (United States of America)
• Pay Range: $19.81 - $28.30 / Hourly Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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About Mass General Brigham

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.