PAS Bed Placement Coordinator

Partner's Healthcare; Salem (MA); On-site; USD 31,000 - 44,000; Part time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Bonuses where applicable

Recognition programs

Job summary

Mass General Brigham is seeking a Bed Placement Coordinator for North Shore Medical Center, reporting to the Manager of Patient Access. The role centers on managing daily bed assignments, obtaining consent, and expediting admissions with accuracy and care.

Onsite position at 81 Highland Avenue with an Evening shift and 8 scheduled hours per week. Requires strong customer service, insurance knowledge, and attention to detail to support timely patient placement.

Qualifications

• Typing speed of at least 40 WPM with accurate data entry.
• Strong customer service and communication skills.
• Familiarity with insurance procedures and medical terminology.
• Excellent interpersonal skills when interacting with patients, families, and staff.
• Experience with Windows applications and basic computer systems.

Responsibilities

• Manage daily patient bed assignments and admissions coordination.
• Obtain consent forms and verify information during the admission process.
• Screen insurance coverage and assist in pre-certification/pre-authorization steps.
• Communicate with departments to ensure timely patient placement and minimize delays.
• Provide professional, caring service to patients and families in Admissions/Registration.

Skills

Typing 40 WPM

Customer service

Interpersonal skills

Insurance knowledge

Medical terminology

Windows applications

Education

High School or GED

Associate Degree

Job description

Site: North Shore Medical Center, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the general direction of the Manager of Patient Access, the Bed Placement Coordinator manages the daily operations relative to patient bed assignments within the Medical Center. The Coordinator upholds the department mission as follows: Ensure the patient is admitted/registered in a timely and professional manner with little or no inconvenience or frustration to the patient. Obtain all necessary information from the patient in a professional and caring manner. Distribute information to appropriate departments expeditiously. Obtain legal consent forms such as consent for treatment, admission, rights as a hospital patient, surgical procedures, financial responsibilities, etc. Assist in maintaining financial integrity of the hospital through obtaining pre-approval/pre-certification, verification of coverage and providing other information through proper screenings. Promote customer service in our daily dealing with anyone with whom we come in contact in the Admissions/Registration Department.

Qualifications

• Windows application knowledge; third party payers and their specific requirements; typing skills with a minimum of 40 WPM; excellent customer service skills. Insurance knowledge, medical terminology. Strong interpersonal skills, courtesy and tact with patient, family members, physicians and staff members
• Keyboard, Computer and office machine experience. Interpersonal skills necessary in order to effectively interact with patients, nursing, physicians and their office staff, quality resources, third party payers and various other patient care personnel to exchange information; Communication skills and the ability to identify and convey any problems to the Manager of Access; analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement; must posses the ability to pay close attention to detail to enable accuracy of information; and posses excellent customer service skills.
• The following are required: thorough understanding of third party payer requirements and regulations required effective communication and interpersonal skills to exchange information and build rapport with others. ability to identify, report and resolve issues appropriately. analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement; ability to pay close attention to detail to enable accuracy of information.
• Previous medical/hospital experience with exposure to billing/insurances and Windows applications required, preferably 2-3+ years and in a hospital setting.
• Department provides two months on the job training to learn policies and procedures, gain an understanding of insurance requirements, medical terminology, computer entry and legalities of signing consent forms with accuracy, and screening of medical and financial information.
• High School or GED required. Associate Degree preferred.

Job Details

• Remote Type: Onsite
• Work Location: 81 Highland Avenue
• Scheduled Weekly Hours: 8
• Employee Type: Regular
• Work Shift: Evening (United States of America)
• Pay Range: $22.22 - $31.71/Hourly
• Grade: 4

• We offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.