PAS Bed Placement Coordinator

Salem Hospital; Salem (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Salem Hospital in Massachusetts is seeking a Bed Placement Coordinator to manage daily patient bed assignments within the Medical Center. The ideal candidate should have at least 2-3 years of hospital experience, excellent customer service skills, and knowledge of insurance and medical terminology.

This role includes ensuring timely patient admissions and maintaining the financial integrity of the hospital through appropriate screenings and pre-approvals. A High School diploma or GED is required, with an Associate Degree preferred.

Qualifications

• Minimum 2-3 years of experience in a hospital setting.
• Ability to interact effectively with patients and staff.
• Strong analytical skills and attention to detail.

Responsibilities

• Manage daily operations of patient bed assignments.
• Ensure patient admissions are handled professionally.
• Obtain necessary patient information and consent forms.

Skills

Customer service skills

Typing skills (40 WPM)

Insurance knowledge

Medical terminology

Interpersonal skills

Attention to detail

Education

High School or GED

Associate Degree (preferred)

Tools

Windows applications

Office machines

Job description

Under the general direction of the Manager of Patient Access, the Bed Placement Coordinator manages the daily operations relative to patient bed assignments within the Medical Center. The Coordinator upholds the department mission as follows: ensure the patient is admitted/registered in a timely and professional manner with little or no inconvenience or frustration to the patient. Obtain all necessary information from the patient in a professional and caring manner. Distribute information to appropriate departments expeditiously. Obtain legal consent forms such as consent for treatment, admission, rights as a hospital patient, surgical procedures, financial responsibilities, etc. Assist in maintaining financial integrity of the hospital through obtaining pre-approval/pre-certification, verification of coverage and providing other information through proper screenings. Promote customer service in our daily dealing with anyone with whom we come in contact in the Admissions/Registration Department.

• Windows application knowledge; third party payers and their specific requirements; typing skills with a minimum of 40 WPM; excellent customer service skills.
• Insurance knowledge, medical terminology.
• Strong interpersonal skills, courtesy and tact with patient, family members, physicians and staff members, keyboard, computer and office machine experience.
• Interpersonal skills necessary in order to effectively interact with patients, nursing, physicians and their office staff, quality resources, third party payers and various other patient care personnel to exchange information; communication skills and the ability to identify and convey any problems to the Manager of Access; analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement; must possess the ability to pay close attention to detail to enable accuracy of information; and possess excellent customer service skills.
• Previous medical/hospital experience with exposure to billing/insurances and Windows applications required, preferably 2-3+ years and in a hospital setting.
• High School or GED required. Associate Degree preferred.

Additional Job Description

North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.