PARTTIME SHIFT SUPERVISOR AUXILIARY Office of Housing

Boston University; Boston (MA); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Generous health benefits

Dental coverage

Retirement benefits

Flexible work schedule

Job summary

A prominent educational institution in Boston is seeking a customer-service oriented individual for a part-time position in the Housing, Residence Operations team. The role involves overseeing mailroom operations, training staff, and ensuring technology functionality. Candidates must have a Bachelor's degree, excellent communication skills, and a valid driver's license. This position offers a flexible schedule with benefits including health and retirement options.

Qualifications

• Must have excellent communication and customer service skills.
• Valid driver's license is required.
• Ability to oversee staff and train them effectively.

Responsibilities

• Ensure mailrooms are open during staff absences.
• Oversee processing and distribution of mail and packages.
• Train mailroom staff in policies and procedures.
• Train staff in mailroom policies, procedures, and departmental expectations.
• Assist Vending Services with site visits and reporting for all campus locations.

Skills

Customer service skills

Excellent communication

Writing skills

Education

Bachelor's degree

Job description

Boston University is looking for a customer-service oriented individual to join our Housing, Residence Operations team. You will get to interact with students, faculty and staff of the University within the mailroom, and be an integral part of this bustling residential community! This is a great opportunity to obtain a part time position within the University and take advantage of our part time benefits package, which includes generous health, dental, retirement, and more.

Responsibilities

• Ensure that the mailrooms are open and move staff around during vacation or sick days of staff. Ensure that technology in all mailrooms is in working order and that packages are processed daily and on time.
• Oversee approximately 125 student staff in the six mailrooms during their shifts. Assist mailroom staff in processing and distribution of packages and letter mail.
• Oversee the transportation needs, delivery, and maintenance of the electronic equipment in the mailrooms and ensure that they are working appropriately.
• Train staff members in mailroom policies, procedures, and standard departmental expectations.
• Assist Vending Services with site visits and reporting for all locations on campus.

Qualifications

Bachelor's degree and one year of related experience in mail services or working with the public. Excellent communication, writing, and customer service skills. This is a part time position with a flexible work schedule consisting of varied shifts, including evenings and weekends. Must have a valid driver's license. Additional related experience can be substituted for a degree.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.