SENIOR SECURITY ASSISTANT, Office of Housing, Residence Safety

Boston University; Boston (MA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Retirement plan options

Paid holidays

Paid vacation and sick time

Paid intersession time off

Evening and Night shift differential

Job summary

Boston University’s Office of Housing, Residence Safety is seeking a Senior Security Assistant to support access control for dormitories on the Charles River Campus. The role involves responding to emergencies, documenting incidents, and serving as a first point of contact for students, staff, and guests in a busy residential environment.

This full-time position requires strong communication, writing, and customer service skills, with weekend and overnight shifts expected.

Qualifications

• High School Diploma or equivalent.
• Strong communication, writing, and customer service skills.
• Ability to remain alert, attentive, and professional in a fast-paced environment.

Responsibilities

• Monitor access of residents and guests to large residential buildings on campus, enforcing guest and University policies.
• Verify guest passes and confiscate misused, damaged, or altered identification.
• Respond to emergencies (fire, medical, security) by notifying appropriate authorities.
• Communicate incidents via phone or radio and complete detailed Incident and Fire Alarm Reports.
• Serve as a front-line representative of the University, providing information and assistance.
• Monitor video systems and report suspicious activity or equipment issues.

Skills

Communication skills

Customer service

Attention to detail

Writing skills

Education

High School Diploma or equivalent

Job description

SENIOR SECURITY ASSISTANT, Office of Housing, Residence Safety

Category

Job Location

BOSTON, MA, United States

Tracking Code

26SRSA0413

Posted Date

12/10/2022

Expected Hiring Range Minimum

$18.88

Expected Hiring Range Maximum

$18.88

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time/Regular

Boston University is seeking customer service–oriented individuals to join the Department of Public Safety, Residence Safety team. In this role, you will interact regularly with students, staff, and guests, serving as a key presence in maintaining a safe and welcoming residential environment by facilitating access control into the dorms on the Charles River Campus.

This is an excellent opportunity to secure a full-time position at the University and access a comprehensive benefits package.

Responsibilities include:

Monitor access of residents and guests to large residential buildings on campus, enforcing guest and University policies

Verify guest passes and confiscate misused, damaged, or altered identification.

Respond to emergencies (fire, medical, security) by notifying appropriate authorities.

Communicate incidents via phone or radio and complete detailed Incident and Fire Alarm Reports.

Serve as a front-line representative of the University, providing information and assistance.

Monitor video systems and report suspicious activity or equipment issues.

Attend required training sessions and regularly review operational procedures.

Required Skills

High School Diploma or equivalent.

Strong communication, writing, and customer service skills

Ability to remain alert, attentive, and professional in a fast-paced environment.

Preferred Qualifications

• One to three years of experience in a security role or in a public facing/customer service position.

Additional Requirements

Must be willing to work weekends and overnight shifts. (24/7 Operation)

Must be willing to work weekends and overnight shifts (24/7 Operation)

Boston University offers a comprehensive benefits package, which includes:

Health insurance

Retirement plan options

Paid holidays

Paid vacation and sick time

Paid intersession time off

Eve and Night shift differential pay (where applicable)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.