PartTime Appointment Clerk Broker Clerk

TSI TRUCKING LLC; Jeffersonville (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

TSI TRUCKING LLC is seeking a detail-oriented Appointment Clerk / CSR in Jeffersonville, Indiana, to manage freight delivery appointments and support logistics operations. Key tasks include scheduling, documentation management, and general customer service via phone and email. Ideal candidates should possess customer service experience, strong communication abilities, and basic computer skills. This role is crucial for ensuring smooth freight operations and keeping customers informed. Apply today to be part of the team!

Qualifications

• Previous customer service or administrative experience required.
• Logistics or transportation industry experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Schedule and confirm freight delivery and pickup appointments.
• Communicate with customers, carriers, and brokers to coordinate logistics.
• Assist brokers with document management, including scanning and filing paperwork.

Skills

Customer service

Organizational skills

Communication skills

Multitasking

Basic computer skills

Job description

Job Summary

We are looking for a detail-oriented and dependable Appointment Clerk / CSR to support our daily logistics operations. This role focuses on scheduling freight delivery appointments, assisting brokers, and handling administrative tasks to keep shipments running smoothly.

Key Responsibilities

• Schedule and confirm freight delivery and pickup appointments
• Communicate with customers, carriers, and brokers to coordinate logistics
• Assist brokers with document management, including scanning and filing paperwork
• Update shipment information and maintain accurate records
• Provide general customer service support via phone and email
• Perform additional administrative duties as needed

Qualifications

• Previous customer service or administrative experience required
• Logistics or transportation industry experience preferred
• Strong communication and organizational skills
• Basic computer skills (email, data entry, document scanning)
• Ability to multitask and work in a fast-paced environment
• Reliable, punctual, and detail-oriented

Be a key part of keeping freight moving and customers informed—apply today!