Parts Warehouse Associate - Service & Inventory

Ascendum USA; Concord (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Medical plans

Dental and Vision plans

Company paid life insurance

AD&D

Disability coverage

401(k) with company match

Paid time off

Paid holidays

Job summary

Ascendum Machinery in Concord, NC (Charlotte Metro) is seeking a Parts Warehouse Representative to join our team in the parts department. The role provides essential support to service technicians and customers by pulling parts, receiving inventory, and maintaining accurate stock levels while upholding safety and quality standards.

Prior warehouse experience and basic computer skills are required; forklift experience is a plus.

Qualifications

• Excellent customer service skills and communication.
• Experience in a warehouse setting.
• High school diploma or two-year degree.
• Foundation in heavy equipment parts is a plus.
• Basic computer literacy.
• Familiar with parts ordering procedures.
• Forklift experience and safety awareness.
• Ability to expedite orders to meet customer needs.

Responsibilities

• Provide exceptional customer service to internal and external customers.
• Pull parts orders accurately and timely.
• Receive parts into inventory and stock appropriately.
• Maintain inventory controls and organize work area.
• Support service technicians with parts availability.
• Adhere to safety requirements and company procedures.

Skills

Customer service

Warehouse experience

Basic computer skills

Parts ordering knowledge

Forklift experience

Order expediting

Education

High school diploma or two-year degree

Job description

Ascendum Machinery in Concord, NC (Charlotte Metro) is seeking a Parts Warehouse Representative to join our team in the parts department. The role provides essential support to service technicians and customers by pulling parts, receiving inventory, and maintaining accurate stock levels while upholding safety and quality standards.

Prior warehouse experience and basic computer skills are required; forklift experience is a plus.