Parts Specialist - Growth, Benefits & Training

O'Reilly Auto Parts; Norwood (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, Vision Insurance

Paid Time Off

Career growth opportunities

Job summary

O'Reilly Auto Parts in Norwood, MA is hiring a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management with tasks and duties, including inventory, cash handling, and customer inquiries.

Ideal candidates bring strong customer service skills, ability to multitask, and familiarity with automotive parts. Bilingual applicants are encouraged to apply, and the position offers benefits and growth opportunities.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask handling customers in the store and on the phone.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professional customers as needed and directed.
• Process cash, checks, and card transactions and maintain cash drawer.
• Handle exchanges and returns per policy and resolve complaints.
• Answer store calls, quote prices, and promote related items.
• Stock shelves, planogram updates, and basic store duties.
• Perform store services and other duties as assigned.

Skills

Customer service

Multitasking

Match alphanumeric sequences

Education

ASE certification

Job description

O'Reilly Auto Parts in Norwood, MA is hiring a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management with tasks and duties, including inventory, cash handling, and customer inquiries.

Ideal candidates bring strong customer service skills, ability to multitask, and familiarity with automotive parts. Bilingual applicants are encouraged to apply, and the position offers benefits and growth opportunities.