Parts Specialist - Growth, Training & Benefits

O'Reilly Automotive Stores, Inc.; Avon (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k Plan

Medical Insurance

Tuition Assistance

Career Growth

Job summary

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers in-store and on the phone. Bilingual candidates are encouraged to apply, and the role supports store management in daily tasks.

The position emphasizes greeting customers, assisting with parts selection, handling payments and returns, and maintaining a positive shopping experience while adhering to company programs and policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Serve professional customers and support management in tasks.
• Answer store phone calls per policy, look up parts and quote prices.
• Process exchanges and credit returns per policies.
• Address customer complaints in a friendly manner.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers in-store and on the phone. Bilingual candidates are encouraged to apply, and the role supports store management in daily tasks.

The position emphasizes greeting customers, assisting with parts selection, handling payments and returns, and maintaining a positive shopping experience while adhering to company programs and policies.