Parts Specialist - Front Counter

Industrial Power LLC; McKinney (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Training and support

Career growth

Competitive benefits

People-first culture

Meaningful work

Job summary

Industrial Power Truck & Equipment in McKinney, TX is seeking a Parts Specialist for the Front Counter. You’ll welcome customers, identify parts, and process quotes and orders while delivering clear service in Spanish and English.

We provide training on our products and systems, with opportunities for career growth, competitive benefits, and a people-first culture as a family-owned dealer serving Hino, Isuzu, Cummins, and more.

Qualifications

• Fluent in both Spanish and English to service a diverse customer base.
• Strong customer-service mindset with ability to build relationships.
• Excellent communication and listening skills.

Responsibilities

• Welcome and assist customers at the front counter, by phone, and through inquiries.
• Identify the right parts by listening, asking questions, and using catalogs and systems.
• Communicate fluently in Spanish and English to provide professional service.
• Prepare quotes and process orders accurately and efficiently while keeping customers informed.
• Build lasting customer relationships through dependable follow-up and product knowledge.
• Collaborate across Parts, Service, and Sales to meet customer needs and dealership goals.
• Maintain a professional front-counter environment that is organized and welcoming.

Skills

Fluency in Spanish & English

Customer-service excellence

Strong communication

Team-oriented

Organizational skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Specialist - Front Counter

McKinney, TX, US

7 days ago Requisition ID: 1154

Salary Range: $50,000.00 To $75,000.00 Annually

PARTS SPECIALIST – FRONT COUNTER

Build a career in commercial truck parts — We will train you.

Bring your customer-service mindset, problem-solving skills, and fluency in Spanish and English. We’ll provide the product and systems training you need to succeed.

About Industrial Power

Industrial Power Truck & Equipment is a family-owned commercial truck dealership with locations in Fort Worth, McKinney, and Lewisville. For more than four decades, customers have trusted us for Hino and Isuzu commercial trucks, Cummins engines, Allison transmissions, and an extensive selection of all-makes truck parts.

Our Lewisville team is growing, and we’re looking for a Parts Specialist who will create outstanding front-counter experience and help customers get the right parts to keep their businesses moving.

What You’ll Do

• Welcome and assist customers at the front counter, by phone, and through other parts inquiries.
• Identify the right parts by listening carefully, asking the right questions, and using available catalogs and systems.
• Communicate fluently in Spanish and English to provide clear, professional service to our diverse customer base.
• Prepare quotes and process orders accurately and efficiently while keeping customers informed.
• Build lasting customer relationships through dependable follow-up, product knowledge, and a solutions-first approach.
• Collaborate across departments with Parts, Service, and Sales to meet customer needs and support dealership goals.
• Maintain a professional front-counter environment that is organized, welcoming, and ready for business.
• What We’re Looking For
• Fluency in both Spanish and English is required.
• Strong customer-service, communication, and relationship-building skills.
• A dependable, team-oriented approach and the ability to stay organized in a fast-paced environment.
• Comfort learning new products, technology, and processes.
• A genuine interest in solving problems and helping customers succeed.

Experience That Helps — but Isn’t Required

Previous experience in parts sales, automotive or commercial truck parts, retail, or another customer-facing role is a plus. Familiarity with Hino, Isuzu, Cummins, Allison, or all-makes truck parts is helpful, but we will provide training to the right candidate.

Why Join Industrial Power?

• Training and support — We will train you on our products, systems, and processes with guidance from experienced team members.
• Career growth — Build valuable expertise in the commercial truck industry and grow with our business.
• Competitive benefits — Competitive pay, health coverage, 401(k) matching, paid time off, and more.
• A people-first culture — Join a family-owned company that values professionalism, integrity, teamwork, and excellence.
• Meaningful work — Help customers keep their trucks, teams, and businesses moving.

Industrial Power Truck & Equipment is an equal opportunity employer. We consider qualified applicants without regard to any characteristic