Bilingual Front-Counter Parts Specialist — Trainable

ADP, Inc.; McKinney (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) matching

Paid time off

Training and support

Career growth

Job summary

Industrial Power Truck & Equipment is seeking a Parts Specialist at our McKinney, TX front counter. You will welcome customers, identify parts, and process quotes and orders.

Fluency in Spanish and English is required, along with strong customer-service, communication, and organization in a fast-paced environment. Training provided.

We offer competitive pay, health coverage, 401(k) matching, paid time off, and a people-first culture as part of a family-owned company.

Qualifications

• Fluency in both Spanish and English is required.
• Strong customer-service, communication, and relationship-building skills.
• Ability to stay organized in a fast-paced environment.

Responsibilities

• Welcome and assist customers at the front counter, by phone, and through other parts inquiries.
• Identify the right parts by listening carefully, asking the right questions, and using available catalogs and systems.
• Communicate fluently in Spanish and English to provide clear, professional service to our diverse customer base.
• Prepare quotes and process orders accurately and efficiently while keeping customers informed.
• Build lasting customer relationships through dependable follow-up, product knowledge, and a solutions-first approach.
• Collaborate across departments with Parts, Service, and Sales to meet customer needs and support dealership goals.
• Maintain a professional front-counter environment that is organized, welcoming, and ready for business.
• What We’re Looking For

Skills

Customer service

Problem solving

Bilingual Spanish/English

Communication

Relationship-building

Job description

Industrial Power Truck & Equipment is seeking a Parts Specialist at our McKinney, TX front counter. You will welcome customers, identify parts, and process quotes and orders.

Fluency in Spanish and English is required, along with strong customer-service, communication, and organization in a fast-paced environment. Training provided.

We offer competitive pay, health coverage, 401(k) matching, paid time off, and a people-first culture as part of a family-owned company.