Parts Specialist — Customer Service & Auto Tech Support

O'Reilly Auto Parts; United States; On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Starting day one medical/dental/vision

Tuition assistance

Job summary

O’Reilly Auto Parts in Milford, CT is seeking an associate to greet customers, assist with merchandise, and support store management in daily tasks. Bilingual candidates encouraged to apply and training will be provided to perform store services and promotions.

You will handle cash and card transactions, process exchanges, stock shelves, and help with inventory and hands-on tests. The role emphasizes customer service excellence and teamwork in a fast-paced retail environment.

Qualifications

• Ability to quickly match alphanumeric sequences and provide outstanding customer service.
• Must multitask, handling customers in-store and on the phone.
• Bilingual abilities (Spanish desired) are a plus.

Responsibilities

• Greet customers and assist with merchandise selections.
• Assist managers and service specialists as needed.
• Handle cash/credit transactions and maintain security of the cash drawer.
• Process exchanges and returns per policy.
• Address customer complaints and resolve issues.
• Perform daily store tasks such as stocking, planogram updates, and inventory counts.
• Provide in-store services and may drive a delivery vehicle when needed.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Tools

POS system

Job description

O’Reilly Auto Parts in Milford, CT is seeking an associate to greet customers, assist with merchandise, and support store management in daily tasks. Bilingual candidates encouraged to apply and training will be provided to perform store services and promotions.

You will handle cash and card transactions, process exchanges, stock shelves, and help with inventory and hands-on tests. The role emphasizes customer service excellence and teamwork in a fast-paced retail environment.