Parts Specialist: Customer‑Focused Auto Parts Pro

O'Reilly Auto Parts; Leominster (MA); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance

Flexible Spending Account (FSA)

Health/Wellbeing programs

Tuition assistance

Career growth opportunities

Résumé du poste

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will support store management, greet customers, assist with merchandise, and handle cash and transactions accurately.

Role emphasizes responding to customer needs, upselling related items, and maintaining store cleanliness and stock. Bilingual abilities are welcomed, with opportunities for growth and comprehensive benefits in a fast-paced retail environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsabilités

• Greet customers promptly in a friendly, courteous manner and assist with merchandise selection.
• Assist managers and installers with professional customers as needed.
• Process exchanges/returns and open/close cash drawer per policy and train-related tasks.
• Answer store phone calls, lookup parts, quote prices, and promote related items and Low-Price Guarantee.

Connaissances

Alphanumeric matching

Customer service

multitasking

Description du poste

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will support store management, greet customers, assist with merchandise, and handle cash and transactions accurately.

Role emphasizes responding to customer needs, upselling related items, and maintaining store cleanliness and stock. Bilingual abilities are welcomed, with opportunities for growth and comprehensive benefits in a fast-paced retail environment.