Parts Specialist - Customer-First Auto Parts Pro | Growth

O'Reilly Automotive Stores; Delano (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Paid time off

401k plan

Stock plan

Medical insurance

Dental insurance

Vision insurance

FSA

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Automotive Stores in Delano, MN is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management in daily tasks and may involve delivering parts when needed.

Qualifications include strong customer service, multitasking, and familiarity with automotive parts. Bilingual candidates are encouraged to apply. The compensation includes a base hourly range plus premiums as described.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and help them select merchandise.
• Assist professional customers as needed.
• Process exchanges and returns for credit per policy.
• Answer store calls, lookup parts and quote prices.
• Maintain cash drawer and process payments accurately.
• Resolve customer complaints in a friendly manner.
• Help with daily image maker and planogram updates; stock shelves.
• Perform store tasks like freight receiving and inventory counts.
• Operate brake lathe and other store equipment after training.
• Provide in-store services (e.g., installations where allowed).
• May drive a delivery vehicle when needed.
• All other duties as assigned.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish helpful

Job description

O'Reilly Automotive Stores in Delano, MN is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management in daily tasks and may involve delivering parts when needed.

Qualifications include strong customer service, multitasking, and familiarity with automotive parts. Bilingual candidates are encouraged to apply. The compensation includes a base hourly range plus premiums as described.