Auto Parts Specialist — Customer-Focused & Growth-Ready

O'Reilly Auto Parts; Duluth (MN); On-site; USD 15,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k

Health Insurance

Employee discounts

Job summary

O’Reilly Auto Parts in Duluth, MN is seeking a Parts Specialist to deliver high level service to retail and installer customers. You will support store management in daily tasks and ensure accurate transactions.

Key duties include greeting customers, looking up parts, quoting prices, processing payments, handling exchanges, stocking shelves, and assisting with in-store services and occasional deliveries. The role offers total compensation with benefits.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail customers and assist in merchandise selection.
• Lookup parts, quote prices, and promote related items.
• Process cash/credit transactions and returns per policy.
• Assist with daily store tasks, stocking, and planogram updates.
• Provide in-store services and occasional deliveries as needed.
• Address and resolve customer complaints in a friendly manner.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts in Duluth, MN is seeking a Parts Specialist to deliver high level service to retail and installer customers. You will support store management in daily tasks and ensure accurate transactions.

Key duties include greeting customers, looking up parts, quoting prices, processing payments, handling exchanges, stocking shelves, and assisting with in-store services and occasional deliveries. The role offers total compensation with benefits.