Parts Specialist: Customer-Driven Parts Pro

Paycom; Kilgore (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Vermeer Kilgore in Kilgore, TX is seeking a Parts Specialist to assist customers and internal departments with their parts needs. You will be the first contact for phone and walk-in requests and will help build lasting customer relationships, processing sales and returns as needed.

The role requires strong communication, organizational skills, and basic computer literacy; forklift experience and ability to lift up to 50 pounds are a plus.

Qualifications

• High school diploma or equivalent is required or preferred.
• Excellent communication skills and ability to provide outstanding customer service.
• Experience with parts sales or related industry is a plus.

Responsibilities

• Fulfills customer and service department parts requests with in-stock inventory or orders additional parts.
• Receives, checks-in and distributes all parts delivered daily.
• Keeps showroom and parts warehouse clean and organized.
• Matches orders to pack slips and processes sales in the system.
• Maintains parts inventory and places vendor orders when needed.
• Upsells customers in face-to-face interactions.

Skills

Strong organizational skills

Exceptional written and verbal

Customer service oriented

Problem solving

Can-do attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

Business systems

Forklift operation

Job description

Vermeer Kilgore in Kilgore, TX is seeking a Parts Specialist to assist customers and internal departments with their parts needs. You will be the first contact for phone and walk-in requests and will help build lasting customer relationships, processing sales and returns as needed.

The role requires strong communication, organizational skills, and basic computer literacy; forklift experience and ability to lift up to 50 pounds are a plus.