Parts Specialist: Customer-Driven Parts & Service Pro

Paycom; Selma (TX); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Vermeer Selma is seeking a Parts Specialist in Selma, TX to assist customers and internal departments with parts needs. This role is the first point of contact for incoming parts requests by phone or in person and focuses on building lasting customer relationships while proactively pursuing new accounts.

You will manage inventory, process orders and payments, and use catalogs to identify part numbers and prices, while maintaining accurate records and contributing to a fast-paced team.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of previous parts sales or sales experience.
• Equipment knowledge or previous industry experience a plus.
• Strong organizational skills and ability to juggle multiple tasks and projects.
• Exceptional written and verbal communication skills.
• Proficient with Microsoft Office and business systems.
• Ability to operate a forklift safely.

Responsibilities

• Fulfills customer and service department parts requests using in-stock inventory.
• Receives, checks-in and distributes all parts delivered on a daily basis.
• Keeps the showroom and parts warehouse clean and organized.
• Matches orders to pack slips.
• Collects customer payments and helps maintain accurate customer records.
• Helps customers identify parts needs and explains alternative solutions.
• Uses catalogs to identify replacement part stock numbers and prices.
• Completes sales by entering purchased items into business system and processing payments.
• Maintains parts inventory and places vendor orders when minimum levels are reached.
• Stocks items and assists with shelving.

Skills

Customer service

Communication

Problem solving

Organization

Sales experience

Multitasking

Telephone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

ERP / business systems

Forklift operation

Job description

Vermeer Selma is seeking a Parts Specialist in Selma, TX to assist customers and internal departments with parts needs. This role is the first point of contact for incoming parts requests by phone or in person and focuses on building lasting customer relationships while proactively pursuing new accounts.

You will manage inventory, process orders and payments, and use catalogs to identify part numbers and prices, while maintaining accurate records and contributing to a fast-paced team.