Parts Specialist: Customer-Driven Inventory & Support

Cummins Inc.; San Leandro (CA); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Relocation Package

Job summary

Cummins Inc. in San Leandro, CA is seeking a Service Parts Associate to help customers and technicians identify and source the right parts. You will process orders, manage inventory, and support warehouse functions while building strong customer relationships.

Experience in parts operations and proficiency with catalogs and order systems are preferred. This on-site role offers salary commensurate with experience and a comprehensive benefits package.

Qualifications

• Experience in parts sales, customer service, warehouse operations, or inventory management.
• Ability to identify, source, and process parts orders using catalogs and business systems.
• Strong customer service and communication skills with the ability to resolve issues effectively.
• Proficiency with Microsoft Office applications and computer-based inventory/order management systems.

Responsibilities

• Assist customers, technicians, and internal teams with identifying and ordering the correct parts and supplies.
• Process parts orders, customer transactions, shipping, receiving, and inventory activities.
• Utilize parts catalogs, systems, and technical resources to source parts efficiently and accurately.
• Maintain strong customer relationships by providing timely support and identifying upsell opportunities when appropriate.
• Support inventory accuracy, warehouse organization, and compliance with Cummins Health, Safety & Environmental policies.

Skills

Parts sales

Customer service

Warehouse operations

Inventory management

Microsoft Office

Order processing systems

Education

High school diploma

Tools

Inventory/order management software

Catalogs systems

Job description

Cummins Inc. in San Leandro, CA is seeking a Service Parts Associate to help customers and technicians identify and source the right parts. You will process orders, manage inventory, and support warehouse functions while building strong customer relationships.

Experience in parts operations and proficiency with catalogs and order systems are preferred. This on-site role offers salary commensurate with experience and a comprehensive benefits package.