Parts Specialist: Customer-Driven Auto Parts Expert

O'Reilly Automotive; Nederland (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high‑level service to retail and installer customers and to support store management. A bilingual candidate is encouraged to apply and may be called on to assist with professional customer needs.

Greet customers, help with merchandise selection, process transactions, and support inventory management including planograms. Strong emphasis on accuracy, teamwork, and opportunities for growth within the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers in a friendly, courteous manner and assist in selecting merchandise.
• Assist managers and installer service specialists in serving professional customers as needed.
• Handle cash and payments, exchanges and returns per company policies.

Skills

Customer service

Multitasking

Bilingual

Education

ASE certification

Tools

POS system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high‑level service to retail and installer customers and to support store management. A bilingual candidate is encouraged to apply and may be called on to assist with professional customer needs.

Greet customers, help with merchandise selection, process transactions, and support inventory management including planograms. Strong emphasis on accuracy, teamwork, and opportunities for growth within the company.