Parts Specialist: Customer-Driven Auto Parts Expert

O'Reilly Auto Parts; Bloomington (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k from Day One

Health insurance

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, processes transactions, and helps with stock, planograms, and in-store services.

Bilingual candidates are encouraged to apply, with a focus on friendly, efficient customer interactions. Responsibilities include greeting customers, assisting selection of parts, handling exchanges, and resolving complaints while maintaining shop standards and security of

Qualifications

• Excellent interpersonal skills and dealership/store knowledge.
• Experience assisting both retail and professional customers preferred.
• Bilingual candidates encouraged to apply.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support managers and installers with professional customers as needed.
• Handle cash, checks, and card transactions securely.
• Process returns/exchanges per policy and resolve complaints.
• Assist with planogram updates, stocking, and general store tasks.
• Perform in-store services and occasional deliveries as needed.

Skills

Quick alphanumeric matching

Customer service excellence

Multitasking (phone/store)

Education

ASE certification

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, processes transactions, and helps with stock, planograms, and in-store services.

Bilingual candidates are encouraged to apply, with a focus on friendly, efficient customer interactions. Responsibilities include greeting customers, assisting selection of parts, handling exchanges, and resolving complaints while maintaining shop standards and security of