Parts Specialist: Customer-Driven Auto Parts Expert

O'Reilly Automotive; Charlottesville (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Charlottesville, VA is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. The role involves greeting customers, recommending merchandise, handling cash/credit transactions, and processing returns while maintaining accurate records.

The position emphasizes excellent customer service, multi-tasking, and collaboration with store teams; bilingual candidates are encouraged to apply.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Must provide outstanding, friendly, professional customer service.
• Must be able to multitask, handling customers on the phone and in-store at the same time.

Responsibilities

• Greet and assist customers in selecting merchandise.
• Support managers and installers with professional customers as needed.
• Handle cash drawer, process cash/credit transactions, and returns per policy.
• Answer store calls, look up parts and quotes, and promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Charlottesville, VA is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. The role involves greeting customers, recommending merchandise, handling cash/credit transactions, and processing returns while maintaining accurate records.

The position emphasizes excellent customer service, multi-tasking, and collaboration with store teams; bilingual candidates are encouraged to apply.