Parts Specialist: Bilingual Customer Service & Growth

O'Reilly Automotive; Austin (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

401k starting day one

Medical insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Minnesota is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management in merchandising, pricing, and checkout processes.

The role emphasizes friendly, efficient interactions, multitasking between in-store and phone duties, and participation in training and daily store operations. Bilingual candidates are encouraged to apply.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Able to multitask, handling customers on the phone and in-store at the same time.
• Experience with automotive parts or related sales is a plus.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist professional customers with service and sales as directed.
• Answer store phone, lookup parts, quote prices, and offer related items.
• Maintain cash drawer, process payments, and handle exchanges/returns.
• Resolve customer complaints in a friendly manner.
• Perform stock, planogram updates, and daily store operations.

Skills

Ability to quickly match alphanumeric

Excellent customer service

Multitasking under pressure

Job description

O'Reilly Auto Parts in Minnesota is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management in merchandising, pricing, and checkout processes.

The role emphasizes friendly, efficient interactions, multitasking between in-store and phone duties, and participation in training and daily store operations. Bilingual candidates are encouraged to apply.