Bilingual Parts Specialist — Customer Care & Growth

O'Reilly Auto Parts; Columbia Heights (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages & PTO

Stock Purchase Plan & 401k starting on

Medical, Dental, Vision Insurance

Wellbeing Programs

Tuition Assistance

Career Growth Opportunities

Job summary

O'REILLY AUTO PARTS is seeking a Parts Specialist in Minnesota. You will greet customers, assist in selecting parts, and support store management with daily tasks. Role includes handling payments, exchanges, and basic in-store services, with bilingual candidates encouraged.

We value quick alphanumeric matching, strong customer service, and multitasking to serve both walk-in and phone customers effectively. Training and advancement opportunities are provided within a stable, growth-oriented

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Provide outstanding, friendly, professional customer service.
• Must multitask with in-store and phone customers.

Responsibilities

• Greet customers and assist with selection of merchandise.
• Assist managers and installer service specialists as needed.
• Answer store calls, look up parts, quote prices, and offer related items.
• Process cash, checks, and credit transactions with accuracy.
• Handle exchanges/returns per policy and resolve complaints.
• Support stock, planogram updates, and daily store operations.
• Perform in-store services (wipers, batteries, codes, etc.) as trained.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual Spanish (desirable)

Education

ASE certification

Job description

O'REILLY AUTO PARTS is seeking a Parts Specialist in Minnesota. You will greet customers, assist in selecting parts, and support store management with daily tasks. Role includes handling payments, exchanges, and basic in-store services, with bilingual candidates encouraged.

We value quick alphanumeric matching, strong customer service, and multitasking to serve both walk-in and phone customers effectively. Training and advancement opportunities are provided within a stable, growth-oriented