Bilingual Parts Specialist - Customer Service & Career Growth

O'Reilly Auto Parts; Cambridge (MN); On-site; USD 15,718 - 27,965; Full time

Benefits offered by this job

Competitive wages

401k starting day one

Medical Insurance

Dental Insurance

Vision Insurance

Tuition assistance

Career growth

Paid time off

Job summary

O'Reilly Auto Parts in Minnesota is seeking a Part Specialist to deliver high-level service to retail and installer customers. You will assist store management in daily tasks and handle in-store and phone inquiries, pricing, and related item recommendations.

The role emphasizes bilingual capabilities, strong customer service, and the ability to multitask while maintaining accurate cash handling and merchandise presentation. Equal opportunity employer.

Qualifications

• Ability to quickly match alphanumeric sequences (e.g., part numbers).
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store at the same time.

Responsibilities

• Greet and assist customers in selection of merchandise.
• Answer store calls, lookup parts, quote prices and offer related items.
• Maintain cash drawer and process payments (cash, checks, credit).
• Process exchanges and returns per policy.
• Address and resolve customer complaints in a friendly manner.
• Perform daily store operations and stocking tasks.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts in Minnesota is seeking a Part Specialist to deliver high-level service to retail and installer customers. You will assist store management in daily tasks and handle in-store and phone inquiries, pricing, and related item recommendations.

The role emphasizes bilingual capabilities, strong customer service, and the ability to multitask while maintaining accurate cash handling and merchandise presentation. Equal opportunity employer.