Automotive Parts Specialist – Bilingual Customer Service Pro

O'Reilly Auto Parts; Waseca (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Minnesota is seeking a Parts Specialist to provide exceptional service to retail and installer customers, support store management, and uphold company standards.

You will greet customers, assist with merchandise, process cash and card transactions, handle returns, and participate in daily store operations including stock, planograms, and basic in-store services. Bilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in merchandise selection.
• Assist professionals and installers as needed.
• Handle cash, checks, and card transactions accurately.
• Process exchanges and returns per policy and resolve complaints.
• Perform daily store operations, stocking, planograms, and image updates.
• Provide in-store services such as wiper installation and battery tests where permitted.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts in Minnesota is seeking a Parts Specialist to provide exceptional service to retail and installer customers, support store management, and uphold company standards.

You will greet customers, assist with merchandise, process cash and card transactions, handle returns, and participate in daily store operations including stock, planograms, and basic in-store services. Bilingual candidates are encouraged to apply.