Parts Specialist - Bilingual Customer Service

O'Reilly Auto Parts; Portage (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

401k starting day one

Dental Insurance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Portage, WI. You will greet customers, assist with merchandise selection, and support store management in daily tasks. Bilingual candidates are encouraged to apply and training is provided.

You will also help with cashier duties, returns, and service to professional customers. This role involves operating with company policies and maintaining service standards.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in store simultaneously.

Responsibilities

• Greet customers promptly and assist with merchandise selection.
• Promote and follow company service programs (Hi-5, Low Price Guarantee, Rock the Call).
• Assist managers and installer service staff with professional customers.
• Complete required company training for the position.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Portage, WI. You will greet customers, assist with merchandise selection, and support store management in daily tasks. Bilingual candidates are encouraged to apply and training is provided.

You will also help with cashier duties, returns, and service to professional customers. This role involves operating with company policies and maintaining service standards.