Bilingual Retail Service Leader

O'Reilly Auto Parts; Portage (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Team Member Health/Wellbeing Programs

Job summary

O'Reilly Auto Parts in Portage, Wisconsin is seeking a Retail Service Specialist to support store management in sales, customer service, and operations. This role involves leading the store team, managing customer service levels, and handling various operational tasks, including returns and order processing.

Ideal candidates will possess strong communication skills and a background in retail sales, with automotive experience being a plus. The position offers a competitive compensation package including paid time off, health benefits, and career growth opportunities.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in customer service.
• Supervise customer service levels in the showroom.
• Ensure efficient processing of online orders.
• Handle retail customer returns and exchanges.
• Manage store opening/closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in Spanish

Job description

O'Reilly Auto Parts in Portage, Wisconsin is seeking a Retail Service Specialist to support store management in sales, customer service, and operations. This role involves leading the store team, managing customer service levels, and handling various operational tasks, including returns and order processing.

Ideal candidates will possess strong communication skills and a background in retail sales, with automotive experience being a plus. The position offers a competitive compensation package including paid time off, health benefits, and career growth opportunities.