Bilingual Parts Specialist — Growth, Benefits & Service

O'Reilly Auto Parts; Southgate (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Kentucky to provide high-level service to retail and installer customers. You will greet customers, assist with merchandise, and support store management with daily tasks. Bilingual candidates are encouraged to apply.

Responsibilities include handling calls, looking up parts, quoting prices, processing transactions, and assisting with stock and planogram updates. Equal opportunity employer.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist in merchandise selection.
• Assist managers and installer service specialists for professional customers.
• Answer store calls, lookup parts, quote prices, and offer related items.
• Process exchanges/returns for credit per policy and handle cash/credit transactions.
• Address customer complaints in a friendly manner and support daily store tasks.

Education

Bachelor's degree

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Kentucky to provide high-level service to retail and installer customers. You will greet customers, assist with merchandise, and support store management with daily tasks. Bilingual candidates are encouraged to apply.

Responsibilities include handling calls, looking up parts, quoting prices, processing transactions, and assisting with stock and planogram updates. Equal opportunity employer.