Parts Specialist - Auto Parts & Customer Service Pro

O'Reilly Auto Parts; Lynnwood (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401k with employer contributions

Health, dental, vision insurance

Paid time off

Stock purchase plan

Tuition educational assistance

Career growth opportunities

Team member wellbeing programs

Job summary

O'Reilly Auto Parts in Lynnwood, WA is hiring a Parts Specialist to deliver high level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management.

This role includes cash handling, processing transactions, returns, and problem resolution, plus performing daily store operations, stock updates, and occasional delivery duties as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist professional customers as needed and directed.
• Handle cash, checks, and credit transactions.
• Process exchanges and returns per policy.
• Address customer complaints amicably.
• Perform daily store operations and stock updates.
• Occasionally operate delivery vehicle when needed.
• All other duties as assigned.

Skills

Match alphanumeric sequences

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Lynnwood, WA is hiring a Parts Specialist to deliver high level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management.

This role includes cash handling, processing transactions, returns, and problem resolution, plus performing daily store operations, stock updates, and occasional delivery duties as needed.