Automotive Parts Specialist — Customer Service & Tech

O'Reilly Auto Enterprises, LLC; Wenatchee (WA); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Paid time off

401k with employer contributions

Health benefits

Wellbeing programs

Tuition assistance

Career growth

Zusammenfassung

O'Reilly Auto Parts in Wenatchee, WA is seeking a Parts Specialist who delivers high-level customer service to retail and installer customers. You will greet customers, help them select merchandise, quote prices, and promote loyalty programs while maintaining accuracy in transactions.

This role supports store management, processes exchanges/returns, and assists with image making and planogram updates. Occasional delivery duties may apply; bilingual candidates are encouraged to apply.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet and assist walk-in customers and help select merchandise.
• Assist managers and installer service specialists as needed.
• Process cash, checks, and card transactions accurately and securely.
• Address and resolve customer complaints in a friendly manner.
• Perform store operations such as stocking shelves, planogram updates, and daily tasks.

Kenntnisse

Customer service

Multitasking

Bilingual Spanish

Jobbeschreibung

O'Reilly Auto Parts in Wenatchee, WA is seeking a Parts Specialist who delivers high-level customer service to retail and installer customers. You will greet customers, help them select merchandise, quote prices, and promote loyalty programs while maintaining accuracy in transactions.

This role supports store management, processes exchanges/returns, and assists with image making and planogram updates. Occasional delivery duties may apply; bilingual candidates are encouraged to apply.