Parts Specialist - Auto Parts & Customer Expert

O'Reilly Automotive; Everett (WA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Everett, WA is seeking a Parts Specialist to provide exceptional customer service to retail and installer customers. You will greet customers, quote prices, and promote related items while ensuring accurate cash handling and returns processing.

The role supports store management, may require driving delivery when needed, and encourages bilingual candidates. Competitive compensation and comprehensive benefits are offered.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist professional customers and installers as needed.
• Handle cash and card transactions accurately and securely.
• Process exchanges and returns per policy.
• Address and resolve customer complaints gracefully.
• Perform daily store tasks: stocking, planograms, and basic in-store services.

Skills

Customer service

Multitasking

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts in Everett, WA is seeking a Parts Specialist to provide exceptional customer service to retail and installer customers. You will greet customers, quote prices, and promote related items while ensuring accurate cash handling and returns processing.

The role supports store management, may require driving delivery when needed, and encourages bilingual candidates. Competitive compensation and comprehensive benefits are offered.