Parts Specialist: Auto Parts & Customer Service Pro

O'Reilly Auto Parts; Clinton (OK); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Career Growth

Paid Time Off

Résumé du poste

O'Reilly Auto Parts in Clinton, OK is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management. You will greet customers, assist with merchandise selection, process transactions, handle returns, and resolve complaints. Bilingual candidates encouraged.

The role also involves stocking, planogram updates, basic automotive service tasks when trained, and offering related items to boost sales in a fast-paced environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Assist installers and professional customers as needed.
• Process exchanges and returns per policy.
• Answer store calls, look up parts and quote prices.
• Maintain cash drawer and process transactions.
• Address and resolve customer complaints.
• Stocking shelves, planogram updates, and related store tasks.
• Perform in-store services and light automotive tasks after training.

Connaissances

Customer service

Multitasking

Bilingual

Formation

ASE certification

Description du poste

O'Reilly Auto Parts in Clinton, OK is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management. You will greet customers, assist with merchandise selection, process transactions, handle returns, and resolve complaints. Bilingual candidates encouraged.

The role also involves stocking, planogram updates, basic automotive service tasks when trained, and offering related items to boost sales in a fast-paced environment.