Parts Specialist: Auto Parts & Customer Care Pro

O'Reilly Auto Parts; Indio (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

401k plan

Medical Insurance

Dental Insurance

Vision Insurance

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks and may involve driving deliveries when needed. Bilingual candidates encouraged to apply.

The position emphasizes strong customer interaction, accurate cash handling, and participation in company training and in-store services. O’Reilly offers a comprehensive compensation package and growth opportunities.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist managers and installer service specialists with professional customers.
• Answer store calls, look up parts, quote prices, and suggest related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Phone & in-store service

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks and may involve driving deliveries when needed. Bilingual candidates encouraged to apply.

The position emphasizes strong customer interaction, accurate cash handling, and participation in company training and in-store services. O’Reilly offers a comprehensive compensation package and growth opportunities.