Parts Specialist - Auto Parts & Customer Care Pro

O'Reilly Auto Parts; Gautier (MS); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) plan with employer match

Medical, dental, vision insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Gautier, MS to provide excellent service to retail and installer customers and assist store management with daily tasks. Bilingual candidates are encouraged to apply, with responsibilities spanning greeting customers, assisting with merchandise, and performing in-store services as trained.

The role includes cash handling, returns processing, and supporting inventory and planogram updates, with a focus on delivering a high level of service in a

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish highly desired) and willingness to assist diverse customers.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist professional customers as needed and directed.
• Handle cash, checks, and card transactions securely.
• Process exchanges/returns per policy and resolve complaints.
• Support store operations: stocking, planogram updates, and cleaning.
• Perform in-store services (wipers, batteries, codes) as trained and allowed by law.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual (Spanish)

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Gautier, MS to provide excellent service to retail and installer customers and assist store management with daily tasks. Bilingual candidates are encouraged to apply, with responsibilities spanning greeting customers, assisting with merchandise, and performing in-store services as trained.

The role includes cash handling, returns processing, and supporting inventory and planogram updates, with a focus on delivering a high level of service in a