Bilingual Auto Parts Specialist - Customer Service

O'Reilly Auto Parts; Durant (MS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

401k with employer contributions

Medical, Dental, & Vision insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Durant, Mississippi to provide high-level service to retail and installer customers. Your role will involve greeting customers, assisting with their merchandise selection, and addressing any inquiries or complaints.

In addition, you will maintain transactions accurately and perform various in-store services as permitted. Bilingual candidates are encouraged to apply, and the position offers a competitive compensation package along with health benefits and opportunities for career growth.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts and cataloging.

Responsibilities

• Greet retail and walk-in customers in a friendly manner.
• Assist with customer service phone calls and accurately look up parts.
• Maintain the cash drawer and process transactions.
• Perform in-store services for customers where allowed.

Skills

Outstanding customer service

Ability to multitask

Alphanumeric sequence matching

Education

ASE certification (desired)

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Durant, Mississippi to provide high-level service to retail and installer customers. Your role will involve greeting customers, assisting with their merchandise selection, and addressing any inquiries or complaints.

In addition, you will maintain transactions accurately and perform various in-store services as permitted. Bilingual candidates are encouraged to apply, and the position offers a competitive compensation package along with health benefits and opportunities for career growth.