Parts Specialist — Auto Parts, Customer Care & Growth

O'Reilly Auto Enterprises, LLC; Evendale (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, Vision Insurance

Flexible Spending Account (FSA)

Wellbeing Programs

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts is hiring for a customer-facing associate in Evendale, OH. You will greet customers, help select merchandise, assist professionals, and process transactions while maintaining accuracy and security. The role includes returns, complaints handling, and daily stocking tasks.

Qualifications emphasize exceptional service, multitasking, and some Spanish language ability. Occasional delivery duties may be required depending on business needs.

Qualifications

• Must provide outstanding, friendly, and professional customer service.
• Able to multitask, handling customers in-store and on the phone.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professional customers as needed.
• Process cash, checks, and card transactions securely.
• Handle exchanges and returns per policy.
• Address customer complaints in a friendly manner.
• Perform daily store operations and stock duties.
• Occasionally drive a delivery vehicle when needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Job description

O'Reilly Auto Parts is hiring for a customer-facing associate in Evendale, OH. You will greet customers, help select merchandise, assist professionals, and process transactions while maintaining accuracy and security. The role includes returns, complaints handling, and daily stocking tasks.

Qualifications emphasize exceptional service, multitasking, and some Spanish language ability. Occasional delivery duties may be required depending on business needs.