Auto Parts Specialist: Customer Service & Install Support

O'Reilly Auto Parts; Cincinnati (OH); On-site; USD 15,153 - 23,419; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health insurance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Cincinnati, OH to deliver high levels of customer service, look up parts, quote prices, and assist both retail and professional customers. The role emphasizes friendly service, accuracy, and adherence to store policies.

Responsibilities include cash handling, returns processing, inventory support, and occasional deliveries. Bilingual candidates are encouraged to apply to support diverse customers.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers in a friendly, courteous manner and assist with merchandise selection.
• Assist managers and installer service specialists for professional customers as needed.
• Handle cash transactions, returns, and credit card processing per policy.
• Answer store phone calls, look up parts, quote prices, and promote related items.

Skills

Customer service

Multitasking

Attention to detail

Tools

Cash register system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Cincinnati, OH to deliver high levels of customer service, look up parts, quote prices, and assist both retail and professional customers. The role emphasizes friendly service, accuracy, and adherence to store policies.

Responsibilities include cash handling, returns processing, inventory support, and occasional deliveries. Bilingual candidates are encouraged to apply to support diverse customers.