Parts Specialist

Van Wall Group; Story City (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

Van Wall Group is seeking an individual for a position focused on selling service parts, including bulk fluids, and customer service. The role requires knowledge of parts to assist customers effectively, with 2+ years of experience in the forklift industry preferred. Responsibilities include promoting products, maintaining merchandise displays, and assisting in inventory management. The ideal candidate should be able to lift up to 75 lbs and hold a high school diploma or GED equivalent. Benefits include working with a supportive team environment.

Qualifications

• 2+ years of experience within the forklift industry required.
• Forklift license preferred.
• Basic parts and machinery knowledge.

Responsibilities

• Help customers identify, order and receive necessary parts.
• Promote and sell products and/or services to meet customer needs.
• Assist with preparing and maintaining merchandise displays.

Skills

Customer service skills

Knowledge of parts

Data entry skills

Ability to work in a team environment

Ability to lift up to 75 lbs

Education

High School diploma or GED equivalent

Job description

Job Summary

Selling service parts, bulk fluids, attachments, and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.

Essential Duties and Responsibilities

• Knowledge of all parts in order to effectively help customers identify, order and receive necessary parts for repair of equipment offered for sale by the dealership
• Promotes and sells products and/or services to meet customer needs
• Supplies Service Technicians with parts as required
• Assists with preparing and maintaining merchandise displays
• Verifies receipting‑in of shipments and assists with placing orders in their proper inventory locations thus maintaining an accurate and complete inventory
• Assists in keeping parts department clean and orderly
• Follows up on shortages and issues by working directly with the parts manager
• Assists in maintaining all departmental tools, equipment, and vehicles are in good working order

Position Qualifications

• 2+ years of experience within the forklift industry required
• Basic data entry/keyboard skills
• Basic parts and machinery knowledge
• Ability to use the correct parts catalog computer application
• Ability to work in a team environment
• High School diploma or GED equivalent
• Forklift license preferred
• Stand for long periods of time
• Walk, bend/stoop, squat, reach above shoulder level, grasping
• Majority of the job is completed during regular business hours, but some job duties may require flexible hours
• Ability to lift up to 75 lbs repeatedly

Accessibility

If you need an accommodation as part of the employment process please contact Human Resources.

Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.

Know Your Rights

If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English – Spanish – Arabic – Chinese.

Pay Transparency Policy Statement

If you want to view the Pay Transparency Policy Statement, please click the link: English.

Employee Rights under FMLA poster

If you want to view the Employee Rights under FMLA poster, please click the link: English.