Parts Specialist

ProLift; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Life insurance

Short-term disability

Parental leave

Pet insurance

Paid time off

Job summary

ProLift Toyota Material Handling is seeking a Parts Specialist to support internal and external customers by processing parts orders and creating purchase orders for technicians in the field. You will source parts from multiple vendors to meet customer expectations and build lasting relationships through proactive communication.

The ideal candidate has 1–2 years in a parts department, basic knowledge of forklift components, and strong Microsoft Office skills, with a focus on accuracy and

Qualifications

• The ideal candidate has a High School Diploma or equivalent and 1–2 years of experience in a parts department.
• Basic technical knowledge of automotive or forklift components is preferred.
• Strong verbal and written communication, and proficiency with Microsoft products are required.

Responsibilities

• Process parts orders for internal and external customers promptly.
• Create purchase orders for technicians in the field and source parts from vendors.
• Research parts using manufacturer manuals and prepare quotes for approval.
• Maintain professional and courteous communication with customers and colleagues.
• Support the team's procurement goals and uphold company values.

Skills

Customer service

Communication skills

Microsoft Office

Sourcing parts

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Office 365

Job description

Company Overview

ProLift Toyota Material Handling is more than a forklift distributer in the Midwest. We are a material handling supply chain and logistics partner that focuses on our customers and takes action on improving our customer's business.

Company Overview

ProLift Toyota Material Handling is more than a forklift distributer in the Midwest. We are a material handling supply chain and logistics partner that focuses on our customers and takes action on improving our customer's business.

We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other.

ProLift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities. Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing.

What We Have To Offer

• medical
• dental
• vision
• 401K
• company paid life insurance
• company paid short-term disability
• paid parental leave
• other supplemental insurance options (i.e. - pet insurance)
• Paid time off is available after 30 days!

We have a shared focus in helping our communities thrive. We encourage groups of associates to volunteer for non-profit organizations and reimburse those participants for the hours contributed to our communities.

The ProLift Team

Our associates have the opportunity for personal and professional growth as well as a long-term career. We have examples throughout our company of associates' advancements within the organization.

We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements.

Job Summary

This position is responsible for supporting our internal and external customers by processing part orders, creating purchase orders for technicians in the field and sourcing parts through different vendors to exceed customer expectations. The Parts Specialist will build long-lasting relationships with customers by exploring their needs and expectations, providing specific measurable goals, and achieving results within a customer's expected timeframe. The ideal candidate will proactively communicate with the associates, managers, and customers on procurement and parts orders.

General Duties And Responsibilities

• Support the technicians by processing parts orders in a timely manner
• Answer parts telephone calls and wait on walk in customers promptly and courteously
• Assist customers by researching parts from the manufacturer's parts manuals
• Prepare parts quotes; once approved enter orders in the computer
• Operate in a professional and courteous manner to exceed customer expectations both in presentation and communication
• Promote ProLift Toyota Material Handling's philosophies, vision, strategies and value of "Doing the Right Thing"; Promote the TLM "Toyota Lean Management" philosophy

Educational/Job Requirements

The ideal candidate will have a High School Diploma or equivalent, one to two years of experience in a parts department and working with/sourcing parts, and basic technical knowledge of automotive or forklift components. The Parts Specialist will have proficient knowledge of Microsoft products including Outlook and Office 365. The ideal candidate will effectively source purchases from online or catalogue inventory which requires excellent verbal and written communication skills to associates, customers, and managers, while protecting the organization's values by maintaining confidential and sensitive information. This role may require a driver's license and a motor vehicle registry check.

Are you ready to make the best decision of your life and join the ProLift Toyota Material Handling team? We are looking forward to hearing from you!

EQUAL OPPORTUNITY EMPLOYER